———— Popular Packages ———--

Digital Diagnostic
​Starting at $1,000 depending on complexity 

A detailed review of any digital interactions between your business and potential customers. This could include a desktop and mobile site, customized third-party services, software, automated phone systems, and more. 

This package typically includes:
  • An extensive, prioritized list of actionable recommendations based on industry best practices. You product will be reviewed over several categories, including visual design, accessibility, navigational clarity, information architecture, copy, error handling, consistency, user control, and more. 
  • Recommendations for additional services based on review results, if needed.
  • Custom-to-you tips to maintain a user-friendly experience across your customer touchpoints.

​Note: This package does not include any feedback directly from users.
Pressure Test with Users
Starting at $3,000 depending on complexity
​
​Ever wonder how potential customers are really interacting with your website? Are they even noticing all the hard work you put into that one section?! We'll find out for you! 

We ask a handful of users in your target audience to complete tasks on your digital products and see where they get discouraged or confused. Once we know the problems, we can craft solutions to help increase conversions and retain business.

This package typically includes:
  • Remote sessions and recordings of 5 different users completing various tasks directly on your digital products.
  • Expert session moderation.
  • Detailed analysis from the sessions and a prioritized list of actionable recommendations.
  • Presentation with your team to discuss the results.
Custom Process 
Starting at $3,000 depending on complexity
​
Have an idea of what you'd like to focus on? Maybe you've gotten a lot of general feedback that your website is difficult or confusing but you're not sure where to start.

​We can create a custom array of studies to help fully understand the user problem, create potential solutions, and then pressure test to ensure a positive user experience.

——— A La Carte ———--

Website Navigation Categories 
​(Card Sorting and Tree Testing)
Are users quickly finding what they need on your site? The names of your navigation labels (and how they are grouped) make a big difference. We’ll meet with your target audience to create and pressure-test a new navigation structure.
Competitive Analysis
(Research Report)
How do you compare to your competitors? We’ll assess their digital strengths and weaknesses as they compare to your product and experience.
A/B and Preference Testing
(Quantitative Results)
Can’t choose between two ad designs? Or which formatting options to use for a website page? Maybe you're not sure what to call a new product. Figure out what users want comparing similar options and seeing what performs best. 
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